INDUSTRY RECOMMENDS THAT GSA PROMOTE INTERNAL EDUCATION TO ENSURE SCHEDULE CONSOLIDATION SUCCESS
GSA leaders must ensure that they communicate early and often with stakeholders inside their agency to ensure that the Schedules consolidation project is best-positioned for success. This was among the recommendations shared with the agency by industry panelists during GSA’s Federal Market Industry Day held December 12th. Agency rank and file employees don’t always get the message on big, new changes leading to frustration, misinformation, and delays in achieving intended outcomes. This can especially be the case when industry partners may initially have more knowledge on the change than the GSA people with whom they work. Similarly, GSA officials must ensure that contractors with multiple contracts understand how those assets might be affected and have all of the details ironed out before multi-schedule contractors become part of the consolidation progress. GSA officials agreed on this last point. They stated that companies with multiple contracts will be among the last to transition. They also reinforced the message that no changes will happen now. All sides seem to agree that GSA must also dedicate considerable resources to improving its on line Schedule resources to give buyers a better experience when seeking solutions from Schedule contracts. Industry representatives went to call for the end of the Price Reductions Clause and a possible reduction to the Industrial Funding Fee. Time will tell how this project works out.